Privacy Policy

InnovIdea (“we,” “our,” or “us”) operates the website www.innovidea.in and is a Jaipur-based marketing and technology consulting company serving startups, businesses, and organisations across India.

Our services include branding and strategy, social media and content marketing, performance marketing, website and e-commerce development, custom software, artificial intelligence, and automation solutions.

This Privacy Policy outlines our practices regarding the collection, use, processing, storage, and protection of personal information.

By accessing our website or providing your information, you acknowledge the practices described in this policy. Where required by applicable law, we will obtain your consent before processing your personal information.

We may collect personal and business-related information through the following methods:

Information You Provide Directly

When you contact us, submit an enquiry, or engage with our services, we may collect:

• Full name and contact details, including email address and phone number.
• Company name, website, or social media profile.
• Business requirements, project details, and service preferences.
• Approximate project budget and preferred timelines.
• Messages, enquiries, feedback, and other information voluntarily shared with us.

Information Collected Automatically

When you visit our website, certain technical information may be collected, including:

• IP address and approximate geographical location.
• Browser type, device information, and operating system.
• Pages visited, time spent on the website, and navigation patterns.
• Referring websites and general website interaction data.
• Cookies and similar tracking technologies, where used.

Information Related to Client Projects

When delivering marketing or technology services, we may process information provided by clients, including campaign performance data, customer interactions, analytics, business information, and data necessary for executing agreed projects.

Such information is handled in accordance with applicable laws, contractual obligations, and client instructions.

We use the information collected for legitimate and specified business purposes, including:

• Responding to enquiries and communicating with prospective clients.
• Understanding business requirements and preparing proposals.
• Providing marketing, consulting, technology, and development services.
• Managing client relationships, projects, and service delivery.
• Improving website performance, functionality, and user experience.
• Analysing website traffic, campaign performance, and engagement.
• Sharing relevant service updates or promotional communications where permitted.
• Maintaining website security and preventing fraudulent activity.
• Complying with applicable legal and regulatory obligations.

We may also use aggregated or anonymised information for research, internal reporting, performance analysis, and service improvement.

Our website may use cookies and similar technologies to improve browsing experiences, understand visitor behaviour, and evaluate website performance.

These technologies may help us:

• Understand how visitors interact with our website.
• Analyse traffic sources and website engagement.
• Improve website functionality and content.
• Measure the effectiveness of marketing activities.

Where enabled, third-party analytics or advertising services may also collect information in accordance with their respective privacy policies.

You can manage or disable cookies through your browser settings and, where available, our website’s cookie preferences.

Disabling certain cookies may affect website functionality.

Where legally required, we will seek your consent before using non-essential cookies.

InnovIdea does not sell personal information to third parties.

We may share information with trusted service providers and business partners when necessary for legitimate business operations, including:

• Website hosting and technical infrastructure providers.
• Analytics and performance measurement platforms.
• Customer relationship management and communication tools.
• Marketing, advertising, and technology service providers.
• Professional advisers and other authorised service partners.

Information is shared only to the extent necessary for the relevant purpose and subject to appropriate confidentiality and data protection arrangements.

We may also disclose information when required by applicable law, legal proceedings, regulatory authorities, or to protect our legitimate rights and interests.

As a marketing and technology consulting company, InnovIdea may be provided access to client-owned platforms, business accounts, marketing databases, analytics systems, websites, and other digital assets.

We recognise the importance of maintaining confidentiality and protecting information entrusted to us.

Client information is processed for agreed project requirements, service delivery, analysis, reporting, and optimisation, subject to applicable contractual arrangements.

Where InnovIdea processes personal information on behalf of a client, the client’s instructions and applicable data protection requirements govern that processing.

We do not use client-provided personal data for unrelated purposes without appropriate authorisation or another lawful basis.

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy.

Retention periods may depend on:

• The nature of the information collected.
• The duration of a client or business relationship.
• Contractual requirements.
• Applicable legal, accounting, or regulatory obligations.
• Legitimate requirements relating to security or dispute resolution.

When personal information is no longer required, we take reasonable steps to securely delete, anonymise, or otherwise dispose of it, subject to applicable retention obligations.

We take reasonable administrative, technical, and organisational measures to safeguard personal information against unauthorised access, misuse, alteration, disclosure, loss, or destruction.

Access to sensitive business and client information is restricted according to operational requirements.

However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.

While we strive to protect information entrusted to us, we cannot guarantee absolute security.

Depending on applicable data protection laws, you may have the right to:

• Request information about the personal data we process.
• Request correction or updating of inaccurate information.
• Request deletion of personal information, subject to applicable exceptions.
• Withdraw consent for processing activities that rely on consent.
• Opt out of promotional communications.
• Raise concerns or grievances regarding the handling of personal information.
• Exercise other rights available under applicable law.

To exercise these rights or submit a privacy-related request, please contact us at hello@innovidea.com.

We will review and respond to requests in accordance with applicable legal requirements.

Our website may contain links to external websites, social media platforms, business tools, and third-party services.

These platforms operate independently and may have their own privacy policies and data-handling practices.

InnovIdea is not responsible for the privacy practices, security, or content of third-party websites that we do not operate or control.

We encourage users to review the privacy policies of external platforms before sharing personal information.

Our website and services are primarily intended for businesses, professionals, and individuals seeking marketing or technology solutions.

We do not knowingly collect personal information from children without the consent or authorisation required by applicable law.

If we become aware that personal information has been collected from a child in violation of applicable requirements, we will take appropriate steps to address the matter.

InnovIdea reserves the right to update or modify this Privacy Policy to reflect changes in our services, business practices, technology, or applicable legal requirements.

Any revisions will be published on this page with an updated effective date.

We encourage visitors to review this policy periodically to stay informed about how their information is handled.

Where required by law, we will provide additional notice or obtain consent for material changes.